Refund Policy
Effective Date: 2nd September 2023
At Marketing Samadhan, we are committed to delivering exceptional digital marketing services to our valued clients. We understand that occasionally circumstances may arise where a refund is warranted. This Refund Policy outlines the terms and conditions for requesting a refund of fees paid for our services. Please read this policy carefully before engaging with our agency.
1. Eligibility for Refund
Marketing Samadhan offers refunds under the following circumstances:
a. Dissatisfaction with Services: If you are dissatisfied with the quality of our services or believe that we have not fulfilled our service commitments as outlined in the service agreement, you may be eligible for a refund.
b. Billing Errors: In the event of billing errors, where you have been charged more than the agreed-upon amount, we will promptly refund the excess amount.
c. Cancellation of Services: If you choose to cancel our services before the agreed-upon service period has ended, you may be eligible for a refund of the unused portion of the fees paid, subject to the terms of your service agreement.
2. Refund Process
To request a refund, please follow these steps:
a. Contact Us: Reach out to our customer support team at [Insert Contact Information] and provide details regarding the reason for your refund request.
b. Review and Evaluation: Our team will review your request and assess whether it meets the eligibility criteria outlined in this policy.
c. Decision: You will be notified of our decision regarding your refund request within [Insert Timeframe] working days from the date of your request.
d. Refund Issuance: If your refund request is approved, we will initiate the refund process. Refunds will be issued using the same payment method you used for the original transaction.
3. Refund Conditions
Please note the following conditions and limitations regarding refunds:
a. Service Charges: Any fees incurred for services already provided or third-party expenses paid on your behalf will not be eligible for a refund.
b. Processing Time: It may take [Insert Timeframe] working days for the refunded amount to be credited to your account, depending on your payment method and financial institution.
c. Non-Transferable: Refunds are non-transferable and can only be issued to the original payer.
4. Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact us at info@marketingsamadhan.com
Marketing Samadhan reserves the right to update or modify this refund policy at any time. Any changes will be communicated to our clients through our website or other appropriate means. Your continued use of our services after such modifications implies your acceptance of the revised refund policy.
By engaging with Marketing Samadhan's services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this refund policy.
Marketing Samadhan
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